Awesome staff from the front desk to security!! Bary Moad at the front kept me calm when I lost my phone in a taxi on the way back to the hotel. Used his...

Awesome staff from the front desk to security!! Bary Moad at the front kept me calm when I lost my phone in a taxi on the way back to the hotel. Used his own phone to keep calling mine even after his work hours. His dedication to his job is admirable. Well done team!! Many thanks!

Rooms quite good, nicely appointed and had a good breakfast. The main downside was that the rooms were very warm and the AC had not been switched on. You...

Rooms quite good, nicely appointed and had a good breakfast. The main downside was that the rooms were very warm and the AC had not been switched on. You could open the windows but that was not necessarily safe. Some of our group complained about noise but it did not affect us. The pool was lovely but freezing. Not walking distance to the centre but quite close to the airport and some plane noise inevitable. Nearby there is a supermarket and some (mainly chain) restaurants.

Hotel and restaurants were great but the Hamam at their spa was the worst ever!! Beware, do not go to their spa! Our therapists asked for their tips! Out...

Hotel and restaurants were great but the Hamam at their spa was the worst ever!! Beware, do not go to their spa! Our therapists asked for their tips! Out Hamam/scrub came with a fifteen minute massage, which we did not receive!!! It wasn’t even a full five minutes worth! We asked for a longer massage at the booking and they would not accommodate! Horrible experience in the spa!!

Very happy with the three nights we spent at this hotel. The staff are helpful and friendly. Our room overlooked the swimming pool and was spacious and...

Very happy with the three nights we spent at this hotel. The staff are helpful and friendly. Our room overlooked the swimming pool and was spacious and very clean. No, it’s not 5 star by European standards and there are some minor aspects of service and decor which could be improved upon. But generally, the hotel is smart and clean through the hard work of staff. We ate in the restaurant which was fine; the lamb tagine one night was very tasty. Not so much on offer for vegetarians. The one disappointment was the lack of food available at the snack bar - maybe the outside oven had temporarily broken, we didn’t find out. The gardens are extremely attractive, well maintained and the swimming pool was nice to swim in. The hotel is no more than 10 minutes drive to Jemaa el fna square, there are always taxis outside. There is a small shop opposite on the left to buy bottled water and snacks. A short walk to the right there is a smart shopping centre which might be useful. We didn’t use all the facilities at this hotel but would have been happy to have stayed longer, enjoying the relaxed, comfortable surroundings.

A quality hotel worthy of its star rating. It had a choice of a buffet evening-meal/brekast dining room or a lower cost simple menu cafe. The Thai restaurant...

A quality hotel worthy of its star rating. It had a choice of a buffet evening-meal/brekast dining room or a lower cost simple menu cafe. The Thai restaurant was not operating during our stay.The rooms were spacious, clean with all en-suite facilities working and hot water. There was a safe that worked for storing our valuables.Bar and terrace seating facilities were good.The swimming pool was of a good standard with plenty of sun loungers and parasols.We indulged and payed-for spa treatments and my deep tissue back massage was a s good as any that I have received in the UK.Money exchange was provided at reception.Within a ten minute walk of the hotel there is a shopping mall with a really good quality supermarket that sells food at low prices including continental meats, bread and cheese.Would definitely stay here again.

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the...

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the airport & very nicely presented on the outside as well as inside. I was allocated a spacious double room overlooking the car park & road it wasn't too noisy, but bear in mind you are on the flight path route so some mornings there are planes about 7am. The staff are very friendly but it would be good to be given some information on amenities in the hotel on arrival as there is no information in the rooms. You can change money at reception & there is also a cashmachine located in the lobbyThe room was very clean & lots of wardrobe space, bathroom was nice but quite a high step to get into the bath for a shower. Shower was always hot & good pressure. There is a fridge in the room but not kettleThe breakfast was brilliant, such a variety, would try & avoid the 9am rush though. We ate once in the restaurant for the evening, was expensive for a buffet selection. The Thai wasn't open so can't comment on that one. We had lunch at the snack bar a couple of times, it was basic but nice if you want something quick like a sandwich.The pool is lovely but not heated, quite a shock to the system! Sunbeds & towels go quite quickly & if you want all day sun then stick to the reception side of the pool. There is a resident dj, he played some quite chilled ibiza type music except on Friday, then it was Arabic disco!! The gardens are beautifully maintained around the poolThere is a shop across the road for water & snacks and further along the road a really nice shopping mall (can recommend the Italian for a meal!) There is also a big carrefour inside as well. Outside the hotel are taxis, a lot easier to get to the medina which is about 15 mins drive. Thoroughly enjoyed my stay at this hotel.