We stayed at the Palm Plaza from the 31st August to 5th September with our 3 kids it was amazing the sun the swimming pool the service everything was great...

We stayed at the Palm Plaza from the 31st August to 5th September with our 3 kids it was amazing the sun the swimming pool the service everything was great the rooms were lovely we just enjoyed every bit of it really lovely staff. But just the Spa staff could have better English which would improve the sale of the Spa I think and prices are high also the heated swimming pool was not heated and the reception in the Spa kept and saying it is which I thought was arrogant so I left the Spa as I'm there on holidays so it should feel like your on holiday otherwise the hotel is just amazing staff is lovely in most parts we will be back...

This was our third holiday at the Palm Plaza, that gives a clue as towhat we think about it.It is the most fabulous place to spend your Marrakesh holiday....

This was our third holiday at the Palm Plaza, that gives a clue as towhat we think about it.It is the most fabulous place to spend your Marrakesh holiday. The rooms are recently redecorated and in lovely condition with large modern, but Morocco styled, bathroom and very large comfortable beds and the very welcome air conditioning.The food selection at the buffet breakfast is staggering, you could eat until you burst!The pool is very large and lovely with sunbeds all around and free issue towels.There is a bar and snack bar at the poolAll of the staff are extremely helpful and friendly and most speak English very wellA taxi to the city centre is only 50 Dirhams, around £4.50 and taxis park just across the road, there is a large Carrefour supermaket 300 yards along the road which sells almost anything you'll need.

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the...

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the airport & very nicely presented on the outside as well as inside. I was allocated a spacious double room overlooking the car park & road it wasn't too noisy, but bear in mind you are on the flight path route so some mornings there are planes about 7am. The staff are very friendly but it would be good to be given some information on amenities in the hotel on arrival as there is no information in the rooms. You can change money at reception & there is also a cashmachine located in the lobbyThe room was very clean & lots of wardrobe space, bathroom was nice but quite a high step to get into the bath for a shower. Shower was always hot & good pressure. There is a fridge in the room but not kettleThe breakfast was brilliant, such a variety, would try & avoid the 9am rush though. We ate once in the restaurant for the evening, was expensive for a buffet selection. The Thai wasn't open so can't comment on that one. We had lunch at the snack bar a couple of times, it was basic but nice if you want something quick like a sandwich.The pool is lovely but not heated, quite a shock to the system! Sunbeds & towels go quite quickly & if you want all day sun then stick to the reception side of the pool. There is a resident dj, he played some quite chilled ibiza type music except on Friday, then it was Arabic disco!! The gardens are beautifully maintained around the poolThere is a shop across the road for water & snacks and further along the road a really nice shopping mall (can recommend the Italian for a meal!) There is also a big carrefour inside as well. Outside the hotel are taxis, a lot easier to get to the medina which is about 15 mins drive. Thoroughly enjoyed my stay at this hotel.

I spent a whole week through new years eve 2021 in this hotel. The service was outstanding from the reception, the spa, the rooms...etc I was very impressed...

I spent a whole week through new years eve 2021 in this hotel. The service was outstanding from the reception, the spa, the rooms...etc I was very impressed with the catering service whether the breakfast or dinner. Hassna was amazing. She is very welcoming, smiling all the times, and making me feel like home. She always explains what's on the menu and her professionalism is outstanding. Zakaria one of the servers was amazing as well. He was very helpful always welcoming with the biggest smile. I will definitely come back again. Thank you all.

We checked into this hotel booked by our Agency. Its a Very nice hotel with a beautiful lobby and spacious garden inside its perimeter however it has only...

We checked into this hotel booked by our Agency. Its a Very nice hotel with a beautiful lobby and spacious garden inside its perimeter however it has only 2 elevators which can accomodate only 4 persons with their luggage. The room was nice and breakfast fair. I think my taste might not be adjusted to their cooking. Overall, it was a nice experience staying in the hotel. Their spa services closes at 9pm quite early!

Very happy with the three nights we spent at this hotel. The staff are helpful and friendly. Our room overlooked the swimming pool and was spacious and...

Very happy with the three nights we spent at this hotel. The staff are helpful and friendly. Our room overlooked the swimming pool and was spacious and very clean. No, it’s not 5 star by European standards and there are some minor aspects of service and decor which could be improved upon. But generally, the hotel is smart and clean through the hard work of staff. We ate in the restaurant which was fine; the lamb tagine one night was very tasty. Not so much on offer for vegetarians. The one disappointment was the lack of food available at the snack bar - maybe the outside oven had temporarily broken, we didn’t find out. The gardens are extremely attractive, well maintained and the swimming pool was nice to swim in. The hotel is no more than 10 minutes drive to Jemaa el fna square, there are always taxis outside. There is a small shop opposite on the left to buy bottled water and snacks. A short walk to the right there is a smart shopping centre which might be useful. We didn’t use all the facilities at this hotel but would have been happy to have stayed longer, enjoying the relaxed, comfortable surroundings.

Wow what a lovely hotel kids really enjoyed it the service the staff were lovely and the hotel was clean. The WiFi is not the best and the AC in the rooms...

Wow what a lovely hotel kids really enjoyed it the service the staff were lovely and the hotel was clean. The WiFi is not the best and the AC in the rooms can be improved but overall amazing experience.The Spa staff can be abit more helpful and friendly the heated swimming pool is not heated which was disappointing...

it is a very big hotel but doesn't feel very luxurious...yet I must say that the room was clean and the beds were comfortable. also, the food was very...

it is a very big hotel but doesn't feel very luxurious...yet I must say that the room was clean and the beds were comfortable. also, the food was very good (the desserts were EXCELLENT!!) if you come with no expectation for a 5-star luxury hotel - you'll enjoy your stay :)